How to Check the Jio Call History for Free?

Want to check your Jio’s call history but don’t know how? We have written down a step-by-step guide on how you can easily do it using multiple methods. 

Using mobile devices is no longer alien to anyone, including the younger and older members of our society. Due to safety and security reasons and regulatory compliance, telecom service providers, like Reliance Jio, monitor each call, message, as well as data use. Jio users sometimes need to check the call history record for various reasons, including personal, verification, business needs, etc. 

So, how can you check the Jio call record? Is that possible at no charge? Is it found in the MyJio application or on the Jio website?  Are incoming plus outgoing call records sent by Jio via email available? 

This blog will tell you all the methods for viewing Jio call records for users. It begins with checking through the MyJio application. It describes how to request a monthly call statement for Jio users. Each process is explained in detail.

Why is Call History Needed?

There are many reasons for it. Some of them are:

• Personal use
• Verifying call details
• Finding someone’s number
• Business purpose
• Billing transparency (postpaid users)

Ways to Check Jio Call History

1. Using the MyJio app

The MyJio application offers a simple method to view your Jio account information. This includes a history of recharges, records of calls, as well as data consumed. The following describes how to view Jio call records within the MyJio application. 

• Download and set up the MyJio application – Available for Android and iOS on the Play Store and App Store, respectively.
• Access with your Jio number – Input your Jio number, then verify with a one-time password (OTP).
• Navigate to the usage area – From the application dashboard, proceed to the Usage tab. Under Usage, Data, SMS, in addition to Voice usage, are present. Choose Voice.
• View Call Records – The area presents incoming and outgoing call details. This includes duration, date, in addition to time.

2. Through the official Jio website

Jio’s website is also a preferred option; if you don’t want the MyJio app, the Jio call history can be viewed on the official website. The address is https://www.jio.com. Let’s check out the steps to view your call history on Jio’s website:

• Log in with your Jio ID.
• Use your Jio number and complete OTP authentication.
• Account details will appear after login.
• Click on Usage Details. Voice call usage is viewable here.

For users wanting to check Jio call history online for free, this is another free method. It does not require any additional app installation.

3. By requesting call history via email

Official records may occasionally be required for private, professional, or legal purposes. In these situations, you can email Jio customer service to request your call history.

• Use your registered email address to send a message to care@jio.com.
• Provide the required information. Indicate the time frame for which you require the call logs, along with your Jio number and registered email address.
• Jio might request that you use KYC or an OTP to confirm your identity.
• After verification, the requested Jio incoming and outgoing call history will be sent to your email.

If you require a Jio postpaid monthly call statement or even comprehensive prepaid records, this method can be helpful.

4. Via customer care

If you are having trouble accessing your details through the app or website, then you can call Jio’s customer care toll-free number. You can call 198 for customer service. After that, request assistance to get your call records. The customer care services provide only a limited amount of details for security reasons. So, for accessing your records, try to use another method first. 

For the Monthly Call Statements

There is an extra benefit for postpaid users. Along with your bill, Jio offers a comprehensive monthly call statement for Jio Postpaid. The postpaid call statement includes:

• A list of every call that comes in and goes out.
• The time and date of every call.
• Duration of the call.
• Fees (if any).

This monthly call statement is available to you in two ways:

1. From the ‘Bills and Statements’ section of the MyJio app.
2. By downloading your monthly bill from the Jio website.

This declaration serves as an official document that may even be utilized for business or legal purposes.

Conclusion

Checking your Jio call history is easy, safe, and cost-free. Jio offers several ways to get your call details, whether you prefer the use of the MyJio app, the Jio website, email requests, or monthly call statements for postpaid. These methods guarantee safety and control over your mobile activities, from monitoring personal usage to validating significant conversations. Every Jio user can effortlessly monitor their incoming and outgoing call records by following the instructions provided in this guide.

Related: How to Delete Transaction History in Google Pay?