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How to Change Mobile Number in EPFO

How to Change Mobile Number in EPFO
Photo by Gilles Lambert on Unsplash

Learn how to easily change your mobile number in EPFO with these simple steps!

The Employees’ Provident Fund Organisation (EPFO) is a statutory body responsible for administering the Employees’ Provident Fund (EPF) scheme in India. EPFO members can conveniently access numerous online services through the EPFO e-SEWA portal. To utilize these services seamlessly, members are required to possess an active Universal Account Number (UAN) and register their mobile number.

Keeping your mobile number updated is imperative to ensure seamless communication. This article will guide you through the process of changing your mobile number with the EPFO both online and offline.

How to Change Mobile Number in EPFO Online

There are two ways to change the mobile number in EPFO online: 

  • Through the UAN member portal 
  • Through the UMANG app.

Through the UAN Member Portal

To update your mobile number in the EPFO system through the UAN member portal, kindly follow these simple steps: 

  1. Begin by visiting the UAN member portal and signing in using your UAN and password.
  2. Once logged in successfully, navigate to the “Manage” tab and choose “Contact Details” from the dropdown menu provided.
  3. Locate and select the option labeled “Change Mobile No.” by ticking the corresponding box.
  4. An additional section will appear, prompting you to input your new mobile number twice for verification purposes.
  5. Click on the “Get Authorization Pin” button to proceed further.
  6. Subsequently, an OTP will be sent to your newly updated mobile number.
  7. Enter this OTP accurately into the space provided on-screen, before proceeding to click on the “Submit” button.

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Through the UMANG App

To change your mobile number in EPFO through the UMANG app, you can follow these simple steps. 

  1. First, download and install the UMANG app on your smartphone from either the Google Play Store or Apple App Store. Once installed, register or log in using your mobile number and OTP. Next, select “EPFO” from the list of services and click on “Employee Centric Services”. Look for the option that says “View/Change Mobile Number” and click on it.
  2. Here, you will find your current mobile number registered with EPFO. To update it, click on the “Change Mobile Number” button and enter your new mobile number twice to ensure accuracy. After that, tap on the “Get OTP” button to receive a One-Time Password (OTP) on your new mobile number.
  3. Enter this OTP into the provided space and hit the “Verify OTP” button. Once verified successfully, your new mobile number will be updated in the EPFO portal.

How to Change Mobile Number in EPFO Offline

If changing your mobile number in EPFO online proves to be bulky, there is an alternative option to do it offline. Simply visit the nearest EPFO office or contact your employer to initiate the change. The following steps outline the process for changing your mobile number in EPFO offline: 

1. Compose a letter addressed to the regional PF commissioner, kindly requesting a modification of your mobile number within EPFO.

2. Include vital details such as your full name, UAN (Universal Account Number), current mobile number, desired new mobile number, and provide a brief explanation for the change.

3. Attach copies of supporting documents like your Aadhaar card or any other valid identification proof along with evidence confirming your new mobile number (e.g., SIM card receipt or bill).

4. Submit this letter together with all accompanying documents either by visiting your local EPFO office personally or by sending it via post.

5. In another option, the submission process can involve your employer acting as an intermediary to forward it to the EPFO office on your behalf. 

Upon verification of your request and documents by the EPFO office, they will proceed to update your mobile number in their records and promptly send you a confirmation SMS.

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Benefits of Changing Mobile Number in EPFO

Changing your mobile number in the EPFO is vital for accessing a range of online services and staying up-to-date with timely updates. There are several benefits to updating your mobile number in EPFO. 

  • Firstly, you can conveniently download or print your updated passbook from the UAN member portal or UMANG app as per your preference. 
  • Secondly, it allows you to update essential KYC information like Aadhaar, PAN, and bank account details directly through the UAN member portal or UMANG app. 
  • Additionally, you gain the ability to file online claims for withdrawal, transfer, or advance via the UAN member portal or UMANG app. Moreover, tracking the status of your claims becomes hassle-free using either platform. 
  • Lastly, by ensuring your mobile number is updated, you can receive monthly SMS alerts regarding PF contribution and balance from EPFO.


Changing your mobile number in EPFO is a straightforward process that allows you to update your contact information online or offline. By ensuring that your mobile number is up-to-date in EPFO, you can stay connected and receive critical communications. Additionally, this enables you to access various online services offered by EPFO whenever needed conveniently.

Ombir is an Editor at Active Noon Media. He is an SEO and Writer who has experience of 3 years in these respective fields. He likes to spend his time doing research on various topics.